![]() See Technical Article 000125000 for details on using Dtrace.ī. The processes above may be Dtraced on the EV Server to identify any errors. ![]() R estoreo2k.asp begins the restore process of the message using the following components.Ī.Restoreo2k.asp calls the EnterpriseVaultDirectory Database in SQL and Active Directory (AD) to identify which archives the requesting user has access to and if the account as permissions to restore from the archive.Note: If the item has not been restored during a previous request, this will return a 404 error in the EV OWA Diagnostics (Page not found). A check is performed to determine if the requested item is present in the Deleted Items folder, as a hidden message (See step 5).When double-clicking an archived item, the following occurs: For additional assistance in troubleshooting "No accessible vaults", see Technical Articleī. When this process fails, the secondary window will show a blank list for Archives and "No accessible vaults"Ī. GetArchiveSettings.asp returns an XML list to OWA which displays on a secondary window a list of archives.GetArchiveSettings.asp calls the EnterpriseVaultDirectory Database in SQL and Active Directory (AD) to identify which archives the requesting user has access to archive to utilizing the following components: Directory Service, AuthServer and W3WP.A call is made to getarchivesettings.asp.When selecting an mail item and selecting the EV option to 'Store in Vault', the following occurs: Note: For more details on this component see Technical Article 000041403.ĭepending on the request, the following files must be accessed from the Exchange Server (CAS\Back-end): ![]() These processes require access to the EVAnon Virtual Directory on the Enterprise Vault Server from the Exchange Server with CAS role. Once the EV Toolbar options are loaded within OWA, it is possible to Archive, Retrieve or Restore archived items. Search Archive and Archive Explorer attempts to connect to the EV Server directly from the Client (External) to the EV Server (Internally), through the EnterpriseVault VD.ĭetails on accessing Archive, Retrieval and Restore options When in a mixed mode environment and using an Exchange 2007 CAS as a Front-End Server for Exchange 2003 Back-End Servers, the CAS will proxy the entire OWA session to the Back-End.Ĭ.
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